November 01, 2021 - by Michael
- in Business Process Implementation, Creating a Vision
Estimating the labor expense of your future vision… A key step in building a process-dependent business is to have a well-defined future vision so it can be shared with your people. A documented VISION is also the first step to building the organizational structure of that future company. Your org chart is a key tool
September 15, 2021 - by Michael
- in SOP and Management Software
We have a library of pre-written processes that are relevant to most businesses. The library is inside the TouchStone application. But, if you don’t have a TouchStone application, you’re not going to be able to access them. So … I thought I’d give you a way to get them 🙂 While you won’t be able
September 10, 2021 - by Michael
- in Business Process Implementation, Systemization Service
Have you ever sat down to write a process and thought to yourself; “How do I start?” How can you get processes implemented if you’re not sure how to get started? It’s actually fairly straight forward and in the video below I’ll walk you through the 5 basic steps. The key is to make sure
July 08, 2021 - by Michael
- in Business Process Implementation, Implementing a Process, Systemization Service
In 2004, I took off with my wife Katrina, and my son Max for a year long epic adventure. We spent almost 14 months travelling around the world in Europe, Africa, India, Sri Lanka, Vietnam, Thailand, and many more places. When I returned, my business was still humming along as if I’d never left. How
June 08, 2021 - by Michael
- in Business Process Implementation, Implementing a Process, SOP and Management Software, Systemization Service
In March, I received an email from Greg Gunther about their Done For You process writing service. The email talked about how in 3 months Greg can get a businesses’ mission critical processes documented. That sounded pretty interesting to me so I got back in touch with Greg to see if this was a service
May 24, 2021 - by Michael
- in Business Process Implementation, Implementing a Process
I speak to a lot of entrepreneurs. I almost always ask them if they have any of their processes documented. Most reply; “Yes. But they’re all in my head. I haven’t written them down yet.“ But are they really? How well do you really know that process that’s in your head? Can you write it
May 15, 2021 - by Michael
- in Business Process Implementation, Creating a Vision, Implementing a Process
We speak to hundreds and hundreds of business owners ever year who are interested in creating a process dependent business. One of the questions we almost always asked is; “How do you see your business 5 to 7 years from now – what is your vision? So few of them have actually gone through the
May 03, 2021 - by Michael
- in Business Process Implementation, Implementing a Process, SOP and Management Software
Processes are boring, boring things. How on earth can you be doing that for work? My mother-in-law actually said this to me over a thanksgiving dinner as I was sharing with a friend what I did for a living. Boy did that hurt. I mean, that is what I do !!!! I thought about it
April 25, 2021 - by Michael
- in Hiring, SOP and Management Software, Systemization Service
If you’ve hired someone and it hasn’t worked out, you’re not alone. It happens way more often than you think. And if you’re hanging in there hoping and waiting for that employee to rise to the expectations you have of them, think again. If they haven’t figured it out by now, chances are they’re never
April 18, 2021 - by Michael
- in Business Process Implementation, SOP and Management Software, Systemization Service
Download this process from the TouchStone Process Library, implement it and start growing your sales consistently and reliably. A great way to grow your business is through referrals, testimonials and case studies. And yet most of the business owners we speak with tell us this is rarely done actively. They don’t have a process for